FLASH SALE 20% OFF SITEWIDE
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Return & Exchanges

  • Returns / Exchanges

To start a Return or exchange please send us an email at FASHION@DRESSCODECHIC.COM. Eligible items will only be suitable for STORE CREDIT. Absolutely no refunds will be given. We will issue a store credit once we've received the return. Store credit can be used towards the correct item/size or for another item. Store credits do not expire.

 

 Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all the tags attached. Defective items must be reported within 24 hours of delivery, if not reported within the said time frame, we’ll not issue a credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package. Merchandise purchased online can be returned to our warehouse location address below. Any item not received in good condition, free of ALL ODORS, stains, and damages will NOT be accepted and customers will be notified that they must pay reshipping fees to have the items sent back to them. Any unaccepted store credits that have not had the reshipping fees paid within 30 days will be discarded and no credit will be issued.

 If we suspect a customer of WARDROBING, or wearing the items and sending them back then no credit will be issued and they will be blocked from our site. 

 

  • Processing

 When returned packages arrive at our facilities, it usually takes us anywhere from 1 - 3 business days to process your store credit. We understand it’s very important for our customers to get their returns processed as soon as possible. Once your return has been processed, you'll be issued a store credit. PLEASE KEEP YOUR RETURN PACKAGE TRACKING. Many times customers claim they have returned a package but have no proof the item was sent back, therefore, for the customers' security and ours, we require proof in the form of a tracking number, showing delivery to our address.

**Please Note: All original SHIPPING FEES ARE NON-REFUNDABLE. Return shipping costs are the customer's responsibility. A restocking fee will be applied on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address. The customer will also cover any redelivery costs. We are not responsible for USPS not being able to deliver a package due to an address issue, or them not having a secure place to deliver the package.

  • Final Sale Items

Non Returnable, No Exceptions. 

All items found in the FINAL SALE CATEGORY, accessories, bags, clutches, swimwear, or bodysuits are non-returnable.

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